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For your first trip to Japan,
choose one of Japan’s largest car rental company,
ORIX Rent-A-Car!

For travelers visiting Japan for tourism or business, ORIX Rent-A-Car offers a wide range of thoughtful support services! With industry-leading peace-of-mind coverage and locations throughout Japan, we make your trip to Japan even more safe and comfortable!

FAQ

Even first-time visitors to Japan
can use our car rental service with confidence

Image:Real-time Translation Panel

Real-time Translation Panel

Through the translation panel, staff and customers can communicate with each other. The system automatically recognizes the language used by the customer and displays the conversation in real-time on a transparent panel in both Japanese and foreign language subtitles.

View Eligible Locations

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Foreign Language Support

Three-way calls are available at all locations in English, Chinese, Korean, and other languages. Additionally, some locations have specialized staff fluent in each language, so please feel free to ask if you have any concerns.

Image:Multilingual Navigation

Multilingual Navigation

Navigation supports multiple languages, including both screen display and voice guidance,ensuring a smooth and worry-free driving experience in Japan.

*Navigation may not be available in some vehicle models.

Image:Dedicated Foreign Language Counter

Dedicated Foreign Language Counter

To provide more convenient service for international travelers, we have dedicated foreign language counters with staff who can assist in English, Chinese, Korean, and other languages, helping you complete your car rental procedures smoothly.

*Available at Naha Airport Rental Site, Miebashi Ekimae Rental Site.

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Multilingual Driving Guide

We provide a multilingual driving guide that includes procedures for handling accidents and important information about Japanese road traffic signs,helping you confidently use our car rental service. Support is available in Traditional Chinese, Korean, and English.

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Insurance Plans

All vehicles rented from ORIX Rent-A-Car include insurance coverage,allowing you to travel in Japan with confidence and peace of mind.

*For more details, click here

Locations with Multilingual Translation Display

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Why Choose ORIX Rent-A-Car?

Over 40 Years of Trust and
Proven Track Record

Since our founding in 1973, ORIX Rent-A-Car has been leading Japan's automotive service industry for over 40 years. We are committed to providing overseas travelers visiting Japan with a safe and secure driving experience, allowing you to fully enjoy your journey in Japan.

Over 500* Locations Across Japan

ORIX Rent-A-Car has over 500 locations throughout Japan. Whether near airports or major train stations in big cities, we are committed to ensuring you can start your journey smoothly and enjoy a convenient car rental experience.

*As of September 2025

ORIX Rent-A-Car offers
a wide range of vehicles

So you can choose the perfect car for your passengers, budget, and travel plans. From compact cars to luxury vehicles,we have everything you need for a smooth and comfortable journey in Japan.

*As of September 2025

Over 100,000 Annual Rentals to
International Customers

ORIX Rent-A-Car has extensive experience serving international customers, with over 100,000 vehicle rentals annually. With a proven track record both in Japan and abroad, you can choose ORIX Rent-A-Car with confidence.

ORIX Rent a Car's
Commitment to Sustainability

Donation Support for Coral Conservation Activities

ORIX Auto Corporation and PAM Co., Ltd. have previously organized multiple activities to protect Okinawa's coral reef ecosystems. ORIX Auto and PAM will continue to support environmental conservation efforts, including coral transplantation, and promote social welfare activities that help reduce environmental impact.

Donation Support for Forest Conservation Activities

ORIX Auto Corporation and PAM Co., Ltd. make donations to protect the forest ecosystem of Lake Shikotsu in Chitose City, Hokkaido. This initiative began in fiscal year 2023, with donations funding the "KEEP BLUE PROJECT," supporting various activities to maintain Lake Shikotsu's beautiful natural environment, including litter collection, water quality conservation, and forest maintenance.
ORIX Auto and PAM will continue to support various environmental and social welfare initiatives, including forest conservation, contributing to reducing environmental impact and promoting sustainable development.

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Frequently Asked Questions

  • Q
    What documents do I need to bring when picking up the vehicle at the branch?
    A

    Please prepare the following items:
    ●Valid driver's license (International Driving Permit issued under the Geneva Convention)
    ●Identification document (please bring one of the following):
     ・Passport (please show staff your entry stamp. If using automated immigration gates, also bring boarding certificate.)
     ・Certificate of Alien Registration (within 2 months of issuance)
     ・Residence Card (if you hold a residence card, please show it to staff)
    ●Credit card or Japanese yen cash
    ●ETC card (not required if not using)
    ●Valid driver's licenses for all potential drivers
    *For more details, please refer here

  • Q
    Can I rent a car with an International Driving Permit?
    A

    Foreign travelers holding an International Driving Permit issued by a signatory country of the Geneva Convention can rent a car. Please present your International Driving Permit and passport when picking up the vehicle. For more details, please refer here

  • Q
    Can staff explain how to operate the vehicle?
    A

    After completing the car rental procedures, staff will explain the various vehicle operations to you.

  • Q
    Can I make a reservation without registering as a member?
    A

    You need to complete member registration before renting a car. The registration process is simple and quick.

  • Q
    How do I cancel an online reservation?
    A

    You can cancel your reservation through this website. Except for special promotional campaigns, reservations can be cancelled up to 1 hour before departure time. If you cannot complete the cancellation online, please contact your designated departure branch directly. A handling fee or cancellation fee may apply.

  • Q
    Can I modify my reservation details?
    A

    Yes, but the pick-up location cannot be changed. Reservation modifications or cancellations can only be made through this website, and changes to reservation details can be processed up to 1 hour before pick-up time. If your reservation is part of a special promotional plan, please refer to the campaign details page to confirm the relevant terms and conditions.

  • Q
    Can I choose a non-smoking vehicle?
    A

    Yes, please select a child safety seat from the options when making your reservation.

  • Q
    Can I reserve a child safety seat?
    A

    Yes, please select snow tires from the options when making your reservation.

  • Q
    Can I reserve snow tires?
    A

    Yes, please select snow tires from the options when making your reservation.

  • Q
    What is online credit card payment?
    A

    Online credit card payment means you can pay for your car rental with a credit card when making your reservation on the website. After payment is completed, you will not need to present your credit card when picking up the vehicle, saving time on on-site procedures.

  • Q
    What cards can be used for online credit card payment?
    A

    The following credit cards can be used for payment: VISA, MasterCard, JCB, American Express, Diners Club, DISCOVER.

  • Q
    Can I pay with cash?
    A

    Yes, please pay in Japanese yen. However, D-class and RD-class or higher vehicles accept credit card payment only. For details, please refer to this page

  • Q
    Are there additional charges based on mileage?
    A

    No, there are not.

  • Q
    Does insurance coverage apply to all drivers?
    A

    Yes. All drivers who present their driver's license and are registered during the car rental process are automatically covered by insurance.

Drive Japan with ORIX Rent a Car

Reserve Now!

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