ORIX Auto corporation (“ORIX”) is committed to building strong trusting relationships by providing ORIX Group's quality services toward the various needs of our stakeholders, including our customers not just in Japan but also those overseas in the Americas, Europe, Asia, Oceania and the Middle East. To this end, we ensure our collection of personal information is conducted in an appropriate manner that is in compliance with laws and regulations and treat, manage, and protect this information as our most valuable asset, in accordance with the disclosure below.
1. Legal Compliance
We recognize the need for, and are fully committed to, ensuring that all officers and employees are fully aware of and comply with laws and regulations regarding the processing of personal information in order to protect personal information we process and ensure its safety.
2. Continuous Improvement of Compliance Program
We have established a compliance program that includes elements relating to the processing of personal information and periodically review those elements and strive to continuously improve them.
3. Scope of Application
This Policy applies to all personal information that we process in all countries and regions where we have business operations.
4. Types of Personal Information
We collect and process the following personal information.
5. Methods of Acquiring of Personal Information
We collect personal information through the following means:
Individuals may refuse to provide personal information to us but the decision not to provide certain personal information to us may result in ORIX not being able to provide certain products and services to such individual.
6. Legal Basis for Processing
ORIX’s legal basis for processing your personal information will typically be one of the following.
7. Purpose for Processing of Personal Information
ORIX may process your personal information that we collect for the following purposes. If we seek to process your personal information in ways that exceed the scope necessary for achieving these purposes, we will obtain your prior consent to such processing after disclosing information regarding the purpose(s) for which we intend to process it.
Additionally, personal data of customers retained by us may be shared among us, ORIX Group companies, franchise companies of our car rental business and used car dealing business.
Utilization Purpose of ORIX Group companies are as follows.
Utilization Purpose of Franchise companies are as follows.
In the case of personal information of job applicants, the following purposes apply instead of those noted above.
8. Protection and Management of Personal Information
ORIX has established internal rules and regulations on the protection of personal information and pays the utmost attention to managing personal information appropriately and protecting against leakage of such personal information. We have also implemented appropriate and reasonable levels of safety measures to protect against unauthorized access, loss, destruction, or alteration of personal data from outside the company.
9. Provision of Personal Information to Third Parties
Your personal information may be shared with the following third parties under certain circumstances.
10. Transfers to a Third Country
Your personal information may be transferred to and processed in a country or region other than the one where you are located by ORIX or a third party described in Section 9 “Provision of Personal Information to Third Parties” of this Policy for the purposes set forth in Section 7 “Purpose for Processing of Personal Information” of this Policy. Such countries and regions include countries that have different standards of data protection than those of the country where you are located. ORIX will take all reasonable steps required by applicable law, including the execution of appropriate contracts, to ensure that your personal information is handled in a safe and secure manner and in accordance with this Policy and applicable data-protection laws and regulations.
11. Your Rights
You can exercise the following rights to the extent permitted by laws and regulations of the country or region in which you reside.
If you wish to exercise the right described above, please contact us through the e-mail address listed in Section 15 “Contact Information for Inquiries about Personal Information” of this Policy. In order to respond to your request and protect your privacy and security, we may request you provide information necessary for us to confirm your identity. In cases where we are unable to confirm your identity based on the information that we receive from you and information in our possession, we may request you provide additional information. We are committed to responding to your request to exercise your rights in accordance with applicable laws and regulations.
If you believe that ORIX is not in compliance with applicable laws and regulations on the protection of personal information, you have the right to file a complaint with the competent supervisory authority with oversight over data protection in accordance with applicable laws and regulations.
12. Retention Period for Personal Information
ORIX will generally only retain personal information we collect for a period of time reasonably necessary to achieve the particular business purposes for which we collected the personal information. In some cases, we may need to retain personal information for longer periods of time pursuant to laws or regulations applicable to our business. Personal information that is no longer needed will be promptly deleted.
13. Special Provisions regarding Japan’s Act on the Protection of Personal Information
In the event the Act on the Protection of Personal Information of Japan is applicable to the processing of your personal information, the following terms apply:
ORIX will not disclose or provide your personal information to third parties without your consent, except for cases of shared use, disclosure to contractors, or where otherwise permitted by applicable law and regulations.
ORIX Auto corporation is responsible for the management of shared personal data.
14. Party Responsible for Handling Personal Data (Controller)
ORIX Auto corporation
ORIX INUI Bldg., 3-22-8 Siba,
Minato-ku, Tokyo, 105-8589, Japan
15. Contact Information for Inquiries about Personal Information
ORIX Auto Corporation
Email address: email@example.com
Representative in EU
ORIX Corporation Europe N.V. Attn. Secretariat/Privacy matters
Address: Weena 850, 3014 DA Rotterdam, The Netherlands
Email Address: privacy @orixnv.com
Changes to this policy:
This policy may be updated. The date on which this policy was most recently updated is noted below.
If you reside in California, we are required to provide additional information to you about how we use and disclose your information, and you may have additional rights with regard to how we use your information. We have included this California-specific information below.
1. CCPA Notice at Collection Online
We are addressing disclosure requirements under CCPA at or before the point of online collection:
The categories of personal information about consumers: please see Section 4 “Types of Personal Information”.
The purposes of collecting personal information: please see Section 7 “Purpose for Processing of Personal Information”.
2. Our Personal Information Handling Practices in the past 12 months
We have set out below the categories of personal information we have collected, disclosed and sold to the third parties about California residents in the preceding 12 months and, for each category of personal information collected, whether the category was disclosed for a business purpose and the categories of third parties to whom we disclosed the personal information. We do not have actual knowledge that we sell the personal information of minors under 16 years of age.
|Categories of personal information that OPERATING COMPANIES collected about the consumer||Was the personal information disclosed or sold for a business purpose?||We disclosed personal information in one or more categories to the following categories of third parties:|
|Identifiers such as a real name, telephone number, postal address, email address, date of birth, company name, department name, position, business phone number, business address, unique personal identifier, passport number, signature, password of the account||Yes||IT vendors, Business partners, Governmental Agencies (if required)|
|Characteristics of protected classifications under California or federal law such as gender||Yes||IT vendors, Governmental Agencies (if required)|
|Internet or other electronic network activity information such as cookie||Yes||IT vendors|
|Audio, electronic, visual, thermal, olfactory, or similar information such as footage from security camera||Yes||Security companies, Owners of security cameras|
3. Right to Know, Right to Request Deletion of Personal Information and Right to Opt-Out
To submit a request to disclose or delete personal information, please populate the webform accessible here or call us at 844-950-2318.
Please specify in your request the personal information about you that you would like to have disclosed or deleted, which can be all of your personal information as required by the CCPA.
To submit a request to opt out of the sale of your personal information, please click “Do Not Sell My Information” or call us at 844-950-2318.
We will ask that you provide certain information to verify your identity. The information that we ask you to provide to verify your identity will depend on your prior interactions with us and the sensitivity of the personal information at issue. Once confirmed, we will respond to your request in accordance with the CCPA. If we deny your request, we will explain why.
4. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
You may not be discriminated against because you exercise any of your rights under the CCPA.
5. Authorized Agent
You can designate an authorized agent to make a request under the CCPA on your behalf. If you use an authorized agent to submit a request to exercise your right(s), please have the authorized agent provide a certified copy of your written declaration authorizing the authorized agent to act on your behalf, and any other information we request in our response to your email to verify your identity. The information that we ask you to provide to verify your identity will depend on your prior interactions with us and the sensitivity of the personal information at issue.
Last modified: February, 1th, 2023