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Payment Method

ORIX Rent a Car requests the following at the time of fee payment

We appreciate your cooperation.

Fee payment

We provide estimated charge based on contract time, etc., at pick-up and request fee settlement at drop-off.

Rates are based on

  • Hourly rates
  • Disclaimer
    Compensation Fee
    (optional)
  • Options Fee
    (optional)
  • One-way Charge

Gasoline charge

Gasoline, diesel or hybrid car: The rental car has a full tank for pick-up, so it must be the same at drop-off. If not full, the fee will be settled using our conversion table, in accordance with distance driven.

Late drop-off

If you extend rental time, you'll pay penalties at drop-off, and if you're late without contacting your rental site, then additional prescribed penalties will be incurred. Changing contract time without permission or contact is a breach of rental contract, and any damage incurred shall be customer's responsibility.

Early drop-off

Reimbursement is computed as follows: 50% of【 (Rates based on Contract time) - (Rates based on Actual usage time) 】

one-way charge excluded.

Credit card payment

We prefer payment by credit cards affiliated with our company.

Payment for D, ED and RD classes, and the stated higher-grade vehicles must be made by credit card. Valid credit cards: VISA, DC, MASTER, UFJ, JCB, NICOS, American Express, Diners Club, MUFG, UnionPay.

  • Image:VISA
  • Image:DC
  • Image:MASTER
  • Image:UFJ
  • Image:JCB
  • Image:NICOS
  • Image:American Express
  • Image:Diners Club
  • Image:MUFG
  • Image:China UnionPay

Some cards may not be accepted at some sites. Check with your rental site.

Payment in yen

Either (1) or (2) shall be checked in case of payment in Japanese yen.

(1) Validity of credit card

(2) ID documentation: passport or alien residence card

Cancelling a reservation

The following cancellation penalties apply. Reservations are honored up to one hour after scheduled pickup time. After that, they are cancelled.

  • 7 days before pick-up day: free
  • 6 to 3 days before pick-up day: 20% of basic rate
  • 2 to 1 day before pick-up day: 30% of basic rate
  • Pick-up day: 50% of basic rental fee
  • Maximum penalty: 6,480 yen (tax included)

Your pick-up site will notify you if any cancellation penalties are incurred.

One-way charges

One-way charge will be billed when you drop off your rental car at a site other than reserved pick-up site. For the details on one-way charges, click here.

One-way use requires advance reservation. Please accept our apology if your request cannot be accommodated due to unavailable stock.
Penalties will be billed if you change the reserved drop-off site without approval.
Separate charges may incur if use of a toll road, car ferry, etc., is required for pick-up delivery.
Remote islands not included.

Child seats

The law restricts child seat or infant-assist device usage to children age five and younger.

Child Seats:

¥1,080 / seats

  • for Babies

    Child Seats - for Babies
    Age

    Newborns to one year olds

    Weight

    Under 10 kg

    Height

    Under 75 cm

  • for Infants

    Child Seats - for Infants
    Age

    6 month old - Ages 4

    Weight

    9 kg - under 18 kg

    Height

    75 cm - under 100 cm

  • for Students

    Child Seats - for Students
    Age

    Ages 4 - 6

    Weight

    18 kg - under 32 kg

    Height

    100 cm - under 135 cm

Be sure to reserve a child seat at reservation time. Rental may be refused if a child seat has not been reserved or prepared.

In principle, customers must do child seat installation. Our staff may help, but safety confirmation is the customer's responsibility. We shall not be responsible for accidents, etc., from faulty installation of a child seat or other cause.
Damage or loss of a child seat due to a customer's incorrect handling or mismanagement may incur a cost for which we are not liable.

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