Here are questions frequently asked about potential problems.
In the event of an accident, do the following:
aid the injured; report the accident to the police (110); and confirm the name and documentation of the other party in the accident, and then contact BeBorn (translation center).
Regardless of the size of damage, it is treated as an accident. Report to the police and contact BeBorn. If you drop off your rental car without required procedures, insurance compensation won't be applicable and any damage incurred shall be your responsibility.
Fill the gas or charge well in advance.
It's different by car type and maker, so please check at the time of pick-up, or check the provided manual or car itself after you park the car at a safe place.
After contacting your pick-up site, consult with BeBorn (translation center) about your desired drop-off site, etc.
Contact BeBorn (translation center).
Appear at the police station concerned, complete all required procedures, and pay the fine at a designated financial institution before drop-off. We will check dated documents including payment receipt at drop-off.
Be sure to do the following in the event of a hit-and-run. If not attended to as follows, the damage won't be covered by insurance compensation.
1. Report to the police
2. Contact BeBorn (translation center)
After reporting the accident to the police, get a certified accident report.
Driving a car with a flat tire is very dangerous. Park at a safe place and contact BeBorn.
Immediately park the car at a safe place and contact BeBorn.
Yes, they must so. In accordance with the revised Road Traffic Law enforced on June 1, 2008, rear-seat passengers are also obliged to wear them.