We appreciate your cooperation.
We provide estimated charge based on contract time, etc., at pick-up and request fee settlement at drop-off.
Gasoline, diesel or hybrid car: The rental car has a full tank for pick-up, so it must be the same at drop-off. If not full, the fee will be settled using our conversion table, in accordance with distance driven.
If you extend rental time, you'll pay penalties at drop-off, and if you're late without contacting your rental site, then additional prescribed penalties will be incurred. Changing contract time without permission or contact is a breach of rental contract, and any damage incurred shall be customer's responsibility.
Reimbursement is computed as follows: 50% of【 (Rates based on Contract time) - (Rates based on Actual usage time) 】
one-way charge excluded.
We prefer payment by credit cards affiliated with our company.
Payment for D, ED and RD classes, and the stated higher-grade vehicles must be made by credit card. Valid credit cards: VISA, DC, MASTER, UFJ, JCB, NICOS, American Express, Diners Club, MUFG, UnionPay.
Some cards may not be accepted at some sites. Check with your rental site.
Either (1) or (2) shall be checked in case of payment in Japanese yen.
(1) Validity of credit card
(2) ID documentation: passport or alien residence card＊
The following cancellation penalties apply. Reservations are honored up to one hour after scheduled pickup time. After that, they are cancelled.
Your pick-up site will notify you if any cancellation penalties are incurred.
One-way charge will be billed when you drop off your rental car at a site other than reserved pick-up site. For the details on one-way charges, press here.
The law restricts child seat or infant-assist device usage to children age five and younger.
￥1,100 / seat
Newborns to one year olds
Under 10 kg
Under 75 cm
6 month old - Ages 4
9 kg - under 18 kg
75 cm - under 100 cm
Ages 4 - 6
18 kg - under 32 kg
100 cm - under 135 cm
Be sure to reserve a child seat at reservation time. Rental may be refused if a child seat has not been reserved or prepared.
