How do you calculate rental fees?
Hourly rates + disclaimer compensation fee (optional) + options fee (optional) + one-way charge. For details, press here.
When do I pay?
We provide estimated fees based on contract time and other factors at pick-up and request fee settlement at drop-off.
Can I pay with my credit card?
Yes. In principle, we prefer payment by credit cards affiliated with each rental site. For details, press here.
Can I split fees to charge with more than two credit cards?
No. We prefer a single, lump-sum, revolving, or monthly installment payment by a credit card affiliated with a rental site.
What about cash payments?
Please pay in Japanese yen. D, RD Class and above car type rentals, however, are by credit card payment only. For details, press here.
Are there an additional fees based on distance driven?
No, there isn't.
Are there cancellation penalties?
Yes. Cancellation penalties may apply. There are no penalties for cancellation seven days before pick-up, but cancellation after that incurs prescribed penalties. For details, press here.
How are fees calculated for late drop-off?
Prescribed penalty fees will incur. If you're late without contacting your rental site, then additional prescribed penalties will be incurred. An additional fee for campaigns uses a basic rate, and fees are increased per additional hour or additional day.
Does the rental fee increase in particular seasons?
The rental fee is increased during the following: April 29-May 5, July 22-July 25, August 7-August 15, December 30-January 3 (only Hokkaido April 29-May 5, July 1-August 31, December 30-January 3). press here for details. press here.
Do you offer a discount program for long-term rental?
No, we don't.
How are one-way fees calculated?
Check One-Way Charges. One-way use requires advance reservation. Separate fees including a toll fee may incur. For details, press here.
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