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Announcement: Starting of online credit card payment and revision of partial services

Thank you for using ORIX Rent-A-Car.

Starting from November 1 2024, you can choose "Online credit card payment" for your online booking. In addition, we willl revise some of our services.

  • Some vehicle classes will be newly established and renamed.
  • Snow tires installation fee will be charged in the areas where snow tires are equipped as standard.

Please see below for details.
At ORIX, we strive to provide our customers with the best possible service and experience with our comfortable cars. Therefore, we would kindly ask for your understanding and continuous patronage.

Online Credit Card Payment starting from November 2024

Starting from November 1 2024, you can choose “Online credit card payment” for your online booking.

By paying online, you don’t need your credit card at the counter upon pickup and be able to shorten rental process.

Acceptable credit card brands:

  • Image:VISA
  • Image:MasterCard
  • Image:JCB
  • Image:American Express
  • Image:Diners Club
  • Image:DISCOVER
Please note that some branches do not accept online payments.
Online payment is available for reservations made up to 6 months prior to pickup date and is not available for reservations made more than 6 months in advance.

Important notice for Online credit card payment

Settlement for any additional or extended fee must be paid at the branch.
Any additional charges for rental extension in advance or options upon pickup, and fuel, rental extension, or expressway toll to be settled upon return must be paid at the branch.
Non-changeable Reservation
Reservation with online payment cannot be changed.
In case of need to change your reservation, please be sure to cancel current reservation before rebooking. Please note that cancellation fee may be charged in accordance with our cancellation policy.
Reservation holder, credit card holder, and renter must be the same person
When using online credit card payment, the person who reserved the car, the renter, and the credit card holder must all be the same. Or, if the renter and the driver are different, the renter and the driver must come to the branch together upon pickup and return.
Starting Date
Online payment is available from the reservation made on November 1, 2024.

※Online payment is not available for reservations made on or before October 31, 2024.

Establishment of new vehicle classes and name changes

We would like to announce establishment of new vehicle classes and name changes.

Please refer to the following information according to your needs.

Details

Establishment of new vehicle classes and name change
Before - Class/Occupancy Revision - Class/Occupancy

MC Class/6〜7

WS Class ※Only name change

WC Class/7〜10

WC Class/7〜8、WD Class/10

ED Class/5〜7

EC Class/5、EWS Class/6〜7

ED Class/5〜7

ED Class/5、EWS Class/6〜7

Classification changes in specific model
Before - Class/Vehicle Model Revision - Class

EC Class/Sienta HV

EWS Class

EC Class/Freed HV (16/09)

EWS Class

ED Class/Freed Crosstar e:HEV`24〜

EWS Class

EC Class/Prius Alpha (7 people)

EWS Class

WC Class/Hiace Grand Cabin

WD Class

WC Class/NV350 Caravan Wagon SL

WD Class

WC Class/Caravan Coach GX High Roof

WD Class

Effective Date of Revision

Revised classes will be effective from reservations confirmed on November 1, 2024.

Current classification is applied for reservations made before October 31 2024, but its pick up date is in November or thereafter.
New classification will be applied in case you make amendments on your reservation on November 1 2024, and thereafter.

Charges for snow tires in winter season

Due to the rising cost of procurement and storage management of snow tires for the winter season,

We have decided to set a snow tire installation fee in the areas where snow tires are standard equipment.

Details

- Area Fee Period
Current

Standard equipped area
(Except Hokkaido)

¥0

2024 Nov.1 – 2025 May14
(ORIX Website)

Hokkaido

Revision

Standard equipped area
(Except Hokkaido)

Standard: ¥330 /day (up to 15 days at most)
Wagon / Premium: ¥550 /day (Up to 15 days at most)

Hokkaido

¥660 /day (Up to 15 days at most)
※4WD as standard

Effective Date

Revised fee will be effective from reservations confirmed on November 1, 2024.

Current fee (¥0) is applied for reservations made before October 31 2024, but its pick up date is in November and thereafter.
Revised fee will be applied in case you make amendments on your reservation on November 1 2024, and thereafter.

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