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Regarding Our Response to Preventing the Spread of Novel Coronavirus

Thank you for supporting ORIX Rent a Car.

In our ongoing efforts to prevent the further spread of the novel coronavirus, we at ORIX Rent a Car will continue to prioritize the safety and health of our customers and employees as we provide safe and secure car rental services in our role as basic infrastructure.

As such, our rental sites will be operational under the following measures. We greatly appreciate your understanding and cooperation.

  • About sanitation measures and precautions
    • Rental Sites:We are taking care to clean and sanitize our rental sites using disinfecting agents, with a focus on areas that customers are likely to come in contact with, including door handles, counters, restrooms, and writing implements.
    • Rental Cars:In addition to routine cleanings, we are cleaning and sanitizing rental cars using disinfecting agents, with a focus on areas that customers are likely to come in contact with, including handles, door handles, dashboards, and buttons and switches.
    • Rental Site Employees:Our rental site employees will wear masks if necessary to prevent the spread of and protect against infection. They are also increasing the frequency of hand washing and gargling.

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